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Payment, Refunds & Returns
Our full terms and conditions are available here
Prices shown on Traffic Safety Systems are in Australian dollars and include GST. Traffic Safety Systems generally accepts payment by credit or debit card (e.g. Visa, Mastercard and American Express) through our secure gateway service and via PayPal.
Direct deposit is available for purchases over $1000, please contact us at [email protected] to arrange a direct deposit payment.
Traffic Safety Systems dispatches goods once confirmation of payment in full has been received. Where this payment is made at time of purchase via credit or debit card, Traffic Safety Systems generally dispatches the order within one business day. If an item is not in stock or backordered when payment is received, we will notify you and provide an option to receive a prompt refund should you wish to cancel the order.
Returns & Refunds
Please note that all sales via TSS are final and change of mind returns and refunds are not accepted. We encourage our customers to contact our customer service representatives prior to purchase to ensure the goods are appropriate for their intended use.
Our change of mind returns and refund terms do not exclude or replace any rights you may have under the Australian Consumer Law, regulations or otherwise as required by law. The following may apply if you are a Consumer as defined under the Australian Consumer Law: the Australian Consumer Law provides certain guarantees to consumers when they purchase goods and these guarantees cannot be excluded, restricted or modified. These consumer guarantees are different to, and separate from, our sales terms, which are given voluntarily by us. The time limit of consumer guarantees varies depending on the price and quality of the goods and may extend beyond this warranty or any applicable warranty provided by the manufacturer of the goods. You may be entitled to a replacement or refund for a major failure, and to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in our terms purports to modify or exclude the conditions, warranties, guarantees and undertakings, and other legal rights, under the Australian Consumer Law and other laws which cannot be modified or excluded.